FAQsGlossaryAdditional Resources

Reporting a Problem

If you discover a problem that is covered under your home warranty, you must report it in writing to your contractor or builder within six months after you discovered it or should have discovered it. The following form can be used to document and report the loss or damage.

Request for Work form.pdfRequest for Work form.pdf (Acrobat - 49K)

Your Consumer Rights
Information about home warranty law, residential building contractors licensing law overview and the Minnesota Contractors Recovery Fund.

Your Consumer Responsibilities
Homeowners have certain responsibilities such as reporting defects within six months of discovery, operating the house with sufficient ventilation, and maintaining the house properly.

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This website offers suggestions for how you should properly maintain and operate your home. However, you should always refer to your builder warranty, maintenance and homeowner manual documents for the specific operation and maintenance requirements for your individual home and its equipment.